You’ve probably been hearing a lot about the “complete” renovation of Miami’s Doral Golf Resort, but there’s something you should know before booking your Florida golf vacations there.
Let me first say, without question, there is a lot to be excited about, including the Jim McLean Signature Course, which replaces the forgettable Silver Course.
But there’s one thing you need to know — information the resort’s reservation agents don’t volunteer — that could make or break your trip there, or to any “renovated” resort.
This critical information is that Doral Golf Resort’s “complete” renovation is not yet complete, and there are still some very important areas awaiting refurbishment.
Most importantly, many of the rooms. When the editors of Golf Odyssey visited the Doral Golf Resort two months ago, work was complete in only three of the resort’s 10 lodging buildings.
And while the renovated rooms were a huge improvement over the older rooms (which other resort guests described as “dreary” and “very tired”), the editors were never informed about the unfinished work.
The same goes for the Spa at Doral and the fitness center, both of which were operating out of temporary facilities. And, aside from one lone dining option, none of Doral’s restaurants were open.
Said the editors in their comprehensive Doral Golf Resort review in the January 2010 issue of Golf Odyssey:
When the work is completed, Doral Golf Resort should be nicer than ever. However, if you’re contemplating a visit to Doral this winter, be advised conditions will be far from ideal if various facets of the resort are still in a transitional state.
At the least, when booking your trip, insist on a renovated room and ask specific questions about the status of the dining, spa, and fitness facilities.
Neither we, nor any other guests we encountered on our visit, were informed of the renovation work or the lack of available facilities when making our reservations.
When are resorts going to figure out that it’s better to be up-front about stuff like this?
Frankly, I expected more from the Marriott-managed Doral Golf Resort. If you have thoughts on this, or other less-than-forthcoming tactics you’ve encountered, please share your comments below.
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